Cancellation Policy

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2026:  Refunds will be issued upon written request within 14 days of purchase.  After 14 days, no refunds will be issued.  However, the registrant may transfer the ticket to another person.

2027: If you purchase a ticket after January 1st 2027 and need to cancel, no refunds will be issued. However, you may transfer your ticket to a colleague. Please write to info@climatetechconnect.io

ClimateTech Connect is committed to providing a welcoming, safe, and enjoyable experience for everyone. We expect all attendees, speakers, sponsors, volunteers, and staff to adhere to the following Code of Conduct throughout the event and its related activities.

1. Inclusivity and Respect: treat everyone with respect and courtesy, regardless of their demographics, backgrounds, or opinions. Refrain from discriminatory language and behavior, including harassment, bullying and microaggressions.
2. Harassment-Free Environment:
   1. Harassment including but not limited to offensive comments related to gender, sexual orientation, race, religion, disability, physical appearance, or body size is not tolerated.
3. Safety and Well-being:
   1. Follow all safety directives from event staff and venue management
   2. Report any concerning or unsafe behavior to event staff immediately: info@climatetechconnect.io  RRBTC phone number: (202) 312-1300.
4. Alcohol and Substance Use:
   1. Consume alcohol responsibly and in accordance with event-specific policies. Illegal drugs are prohibited. 
5. Respect for Venue and Property:
   1. Treat all event facilities and properties with care. Dispose of waste properly and be mindful of shared spaces. Follow any additional rules and guidelines communicated by the venue.
6. Participation and Engagement
   1. Be open and inclusive in discussions, respecting diverse viewpoints.
7. Consequences of Unacceptable Behavior
   1. Unacceptable behavior will not be tolerated. Anyone asked to stop unacceptable behavior will be expected to comply immediately. Depending on the severity or continued breaches, disciplinary actions may include expulsion from the event without refund, reporting to security or local authorities, or banning from future events
8. Accessibility: Be accommodating to those with accessibility needs by keeping pathways clear and offering assistance where appropriate. If you have specific accessibility needs, please contact us before the event info@climatetechconnect.io so we can accommodate you effectively.
9. Reporting Violations: If you experience or witness violations of the Code of Conduct, please contact a member of our event staff or reach out to info@climatetechconnect.io. Your reports will be handled with sensitivity and confidentiality.